Effective Date: May 2, 2024
Introduction: Dental Management Solutions (DMS) operates the website DentalManageSolutions.com and is located at 1121 Cooke Blvd, Burlington ON. We are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, store, and disclose information about our users and outlines your rights regarding your personal information.
Personal Data:
Types of Data Collected: At Dental Management Solutions (DMS), we collect various types of personal data to provide and improve our services to you. This includes, but is not limited to:
- Identity Data, such as your name, username or similar identifier.
- Contact Data, including your billing address, email address, and telephone numbers.
- Financial Data, such as payment card details and bank account information for processing payments.
- Transaction Data, including details about payments to and from you and other details of services you have purchased from us.
- Technical Data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data, including your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data, including information about how you use our website, products, and services.
- Marketing and Communications Data, including your preferences in receiving marketing from us and our third parties and your communication preferences.
Purpose of Data Processing: Your data is collected for various purposes:
- To register you as a new customer.
- To process and deliver our services including managing payments and collecting money owed to us.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
- To enable you to partake in a prize draw, competition, or complete a survey.
- To administer and protect our business and this site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
Consent: We rely on your consent to process the personal data you provide for specific purposes. When you provide your personal data, you consent to our use of that data as specified in this privacy policy. You have the right to withdraw consent at any time by contacting us at [email protected].
Legal Basis for Processing Personal Data: Our legal basis for collecting and using the personal data described in this privacy policy depends on the personal data we collect and the specific context in which we collect it:
- Performance of a contract: where processing your data is necessary for the performance of a contract to which you are party or in order to take steps at your request before entering into such a contract.
- Legal obligation: processing your personal data is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Data Retention: We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Data Transfer: Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Data Collection: We collect information that you provide directly to us when you:
- Register for an account or purchase our services.
- Contact us for support or request information.
- Participate in surveys, marketing promotions, and competitions.
We also collect technical data automatically when you visit our website. This includes your IP address, browser type, operating system, referral URLs, device information, and browsing activity on our site.
Purpose of Data Collection: The data we collect is used to:
- Provide, maintain, and improve our services.
- Process transactions and send related information including transaction confirmations and invoices.
- Manage your account and provide customer support.
- Communicate with you about products, services, offers, and promotions.
- Monitor and analyze trends, usage, and activities in connection with our services.
Data Storage and Protection: We store your personal information on secure servers and take reasonable precautions to protect it from unauthorized access, modification, or destruction. We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
Data Sharing: We do not sell, trade, or otherwise transfer to outside parties your personal information except in the following cases:
- Service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
- When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
- In the event of a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Security Measures: We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure socket layer technology.
User Rights: Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, and restrict the use of your personal data. You also have the right to object to processing and the right to data portability. To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technology: We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.
Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us: If you have any questions about this Privacy Policy, please contact us by email at [email protected] or by mail at Dental Management Solutions, 300-416 North Service Rd. E., Oakville Ontario L6H5R2